02
Oct
08

Verizon says “outsourcing eases organized crime’s theft of credit-card data”

According to data from Verizon Communications Inc, “The reliance of restaurant chains and retail stores on outside companies to handle credit-card processing and other information-technology functions is partly to blame for a rash of consumer data breaches over the last few years.” 

 Bryan Sartin, the director of the investigative response team for Verizon Communications inc states “Even a chain with thousands of restaurants might have only 100 employees in information technology, so it uses outside vendors for many IT functions.” 

Organized data-stealing gangs “go to the call centers, the Web development companies, the content development companies, the business partners, the people who pick up the backup tapes,” Sartin said. “They say … if you hate your boss and you’re in financial straits, we’re your solution. Give us access to your customers. Better yet, give us your data.”  In a typical case Sartin was involved in, the team was approached by a large oil company in Canada, with thousands of gas stations. Customers were finding spurious charges on their credit cards after using them at the stations.  The team soon figured out that someone at a technology vendor was responsible, but couldn’t pin it down. The investigators set a trap in the system to see who accessed customer data. According to Sartin “The trap went off on Saturday morning,” because workers think cameras don’t work on weekends.  I wouldn’t go to that extreme but will say I along with many other ppl can relate to rules, and regulations being more permissive. Come to find out it happened to be a 21-year-old who supported the software that operated the gas pumps. He had sold lists of customer data to organized crime.

I guess in this case like in many others many breaches don’t happen through outsourcing. In one of the largest cases in recent years, the gang that stole 41 million credit and debit card numbers from chains including TJX Cos. obtained access through unsecured wireless networks, not through subcontractors’ systems.  Outsourcing eases the organized crime but i guess organized crime can occur within also.

Im a political dude soo In addtion to the latest in fashion, and music look out for me phillyfreck posting buisness/political issues

phillyfreck sinin out

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1 Response to “Verizon says “outsourcing eases organized crime’s theft of credit-card data””


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